FAQS

Q. How long do your products stay fresh?
A. Our products stay fresh for at least 4 months after production. To maintain freshness and flavor, keep your Dipt products in an airtight container in a cool, dry place (ideal temperature, 65-68 degrees Fahrenheit).  Keep away from heat and direct sunlight. For best quality, do NOT freeze or refrigerate.

Q. Do you take custom orders?
A. Yes. For corporate gifts and favors (wedding, baby shower, anniversary, birthday, bar/bat mitzvah, etc.), we can customize the color of the chocolate, as well as the packaging. Additional charges may apply.  Please contact us for your custom order.

Q. Do your products contain nuts?
A. Some of our products are made with products that contain tree nuts/peanuts, and since they are made in the same facility, there is a chance that any of our products may contain traces of tree nuts/peanuts. If you are allergic, we recommend you not consume our product. We apologize for this inconvenience.

Q. How long will it take to receive my order?
A. All orders are filled within 24-48 hours and shipped priority mail. Larger custom orders may need more time.  Please contact us for if you have any questions.

Q. What are your ingredients?
A. Click HERE for a list of all the ingredients we use.  The list is all-inclusive for all of our products, but if you need to know about a specific item, please contact us.